PRIVACY POLICY

Last updated: 02/06/2025

At Vow Theory, your privacy matters. We’re committed to protecting your personal information and being open and honest about how we collect, use, and store it. This Privacy Policy explains what data we collect, why we collect it, and how we handle it.

1. WHO WE ARE

We’re Vow Theory - aka: Ella Hayward, civil marriage celebrant, vow whisperer, and ritual nerd based in Tasmania. Our website address is: https://vowtheory.com.au.

2. WHAT WE COLLECT

When you visit our website, get in touch, book a service, download a freebie, complete a booking form or questionnaire, we may collect:

Your name and contact details and personal information (like email and phone number, and date of birth)

Details about your parents (for the NOIM)

Information about your wedding or event

Billing or payment info (if you make a purchase)

Your IP address and site activity (via cookies or analytics tools)

3. HOW WE USE YOUR INFO

We only use your details to:

Provide you with services, info, or products you’ve asked for (marriage ceremony or vow lab services).

Respond to enquiries

Send you booking confirmations or invoices

Keep you updated on Vow Theory news, services, or offers (you can opt out anytime)

Improve our website and user experience

We’ll never sell your info. Not now, not ever.

4. HOW WE STORE AND PROTECT YOUR INFO

Your personal data is stored securely. We take reasonable steps to protect it from loss, misuse, unauthorised access, or disclosure.

If there’s ever a data breach that may harm you, we’ll let you know as soon as we can.

5. WHO WE SHARE YOUR INFO WITH

We only share your data with trusted third-party providers when necessary (e.g. payment processors or email platforms) and only for the reasons listed above. As well as Births, Deaths, and Marriages in your state or territory, to ensure that your marriage is legally binding. These providers are required to handle your data with care and comply with privacy laws.

6. COOKIES & WEBSITE TRACKING

Like most websites, we use cookies (not the choc-chip kind, sadly) to track how people use our site. This helps us improve our content and make things more user-friendly. You can adjust your browser settings to refuse cookies if you prefer.

7. YOUR RIGHTS

You can:

Ask to access or correct your personal data

Ask us to delete your info (unless we’re legally required to keep it)

Unsubscribe from emails with one click

Reach out with any privacy questions

8. CHANGES TO THIS POLICY

We might update this Privacy Policy now and then. When we do, we’ll post the new version here with the updated date. By using our site or services, you agree to the latest version of this policy.

Still have questions?

We’re all ears. Email us at marryme@vowtheory.com.au or use the contact form on our website.